Buying Rules
Dogma releases are built in small numbers and offered with clear rules on ordering, allocation, delivery, and service. This page outlines how the process works.
Purchase options cancellation policy
Updated October 11, 2026. These terms apply to new orders placed after this update. Previously accepted terms and mandatory consumer rights remain protected.
Watch-release deposits and preorders
You may cancel a release order for a full refund until both the ordering window has closed and production for that order has been committed. Dogma will state the ordering window and notify customers of the production commitment before this cutoff takes effect.
After both conditions are met, the production deposit is non-refundable for a voluntary change-of-mind cancellation, except where required by law. Any remaining balance is due according to the release terms accepted before payment. This rule does not create a deposit requirement or open ordering for an unreleased watch.
If Dogma cancels production or cannot fulfill the order, payments for the unfulfilled order are refunded in full.
Shipping delays
If the agreed shipping timeframe cannot be met, Dogma will provide the applicable delay notice and a choice to accept the revised timeframe or cancel for a full refund of the unshipped order. A production commitment or non-refundable deposit does not override mandatory delay-cancellation rights.
Ready-to-ship purchases
Contact Dogma promptly if you wish to cancel before dispatch. If the parcel has already shipped, the applicable Return and refund policy applies.
Bespoke commissions
Commission deposits, milestones and cancellation charges are defined in the separately accepted commission agreement. A studio prototype sold from available stock is not a bespoke commission.
Collector’s Club memberships
Membership is billed annually at the amount disclosed when you enroll and renews automatically unless canceled before the next renewal. Cancellation stops future renewal; it does not retroactively refund an active membership term except where required by law. Existing members retain the benefits applicable to their paid term under their accepted terms.
Use the subscription-management link supplied with your membership confirmation, or contact Dogma to request cancellation before renewal. Dogma will confirm the effective cancellation and renewal status. Any effect on continuity-based benefits is governed by the membership terms accepted at enrollment.
Free studio correspondence and interest-list signup do not require a paid membership and do not guarantee watch allocation.